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Embarkation time is when you should arrive at the cruise terminal. We ask that you please do not arrive any earlier than one hour prior to the embarkation time noted in your eDocs, because security regulations might prohibit early entrance. The Cruise Norwegian App will work automatically when you connect to the ship’s wi-fi when you board the ship. We can't wait to welcome you onboard, but first, let's go over everything you need to prepare for an amazing holiday ahead. Learn what to expect at the pier and how we've enhanced Online Check-In to expedite the boarding process and maximise your holiday time. Start customising your holiday by logging in to My NCL or download the Cruise Norwegian App.
Priority AccessWhat's Included
This may involve gathering all necessary travel documents, such as boarding passes and reservation confirmations. It’s always a good idea to keep these documents easily accessible during your journey. When it comes to checking in for a Norwegian cruise, it’s important to know how far in advance you can do so.
Benefits of Completing Online Check-in for a Norwegian Cruise
Norwegian Cruise Line offers passengers the convenience of online check-in, which can be completed up to 21 days before the departure date. However, it’s crucial to note that online check-in must be completed no later than three days prior to departure. That's what the 'guest reference ID number' is for - I was told that is the number assigned by NCL to each passenger for CVS to use to identify you since not everyone has a CVS account. I completed check in last night and we had our E Docs this morning with a bar code for the test and a bar code with the guest reference ID number for each of us. They just use a scanner when you check in at the terminal and send you on thru. Easy way to check in instead of going to a counter in the terminal to have personnel check you in.
Save Time at EmbarkationComplete Your Online Check-In
Approval to embark or disembark mid-cruise may be allowed only in cases of emergencies. Please note that embarking or disembarking mid-cruise may result in a violation of the Passenger Vessel Act (Jones Act), resulting in a fine starting at $798 per person. Remember to screen shot or download the barcode you get from CVS for Covid testing, as this will expedite the process at the pier. Note, currently on my 2nd cruise after shutdown, nobody ever asked to see my documents to verify the check-in time when I got to the port. I am hoping to snag an early testing and boarding time, so want to check in as early as possible. We are in the Haven, so I know we get to board early, but have read others’ comments about only being able to get a later testing time.
From Online Check-In to eDocs... everything you need to do before your cruise.
This system not only streamlines the boarding process but also ensures the safety and security of all passengers and crew members. Completing online check-in for a Norwegian cruise offers several benefits. Firstly, it saves you time and avoids the hassle of long queues at the port. By providing your personal information and travel details online in advance, the check-in process becomes faster and smoother upon arrival. Going on a Norwegian Cruise is an exciting and immersive experience that allows you to explore magnificent destinations, indulge in luxurious amenities, and create lifelong memories. However, before embarking on your adventure at sea, it’s vital to familiarize yourself with the check-in process.
What is prohibited on board?
Failure to show eDocs at embarkation will result in long wait times at the port. You’ll be able to download eDocs 21 days prior to your sailing after Online Check-In is complete. All E-Docs will be available up to 21 days prior to departure, provided full payment has been received and Online Check-In has been completed. Make sure you bring a printed copy of your eDocs with you to the pier as they will serve as your boarding pass. It is important to download your eDocs ahead of time as they will become unavailable 72 hours prior to sailing. You or your travel professional will be notified via email when your eDocs are ready to be printed.
Register and Print Your E-Documents & Boarding Pass at NCL.com
Q - What spa services can I book and when can I have the service done? A - Offer is only valid for body massage and facial services of 50 minutes or more on port days. After submitting your documents, you’ll proceed to the security screening process, which includes a routine bag check and metal detector scan. Once cleared, you’ll be guided to the registration area where you’ll receive your keycard, which serves as your identification and access to various areas of the ship.
Guest should use the existing room service order form located in the stateroom. Wake up to the wide selection of complimentary breakfast favorites from our room service menu every day of your cruise. We’re sad to see you go, but we want to make your farewell as quick and easy as possible with priority debarkation at your home port. Start enjoying the local culture sooner by making it ashore faster at ports of call with priority tendering off the ship.
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Indulge in a rejuvenating body massage or facial service of 50 minutes or more on port days with a $50 spa credit. Get aboard easier and settle into your stateroom quicker with priority access through security, check-in and boarding. If your cruise does require a passport, it’s crucial to make sure that your passport is up to date well before the check-in period commences. Passports typically take several weeks to process, so it’s prudent to apply for or renew your passport well in advance. By doing so, you can avoid any last-minute stress or complications.
Typically, check-in for a cruise becomes available around three months prior to your sailing date. However, it’s always a good idea to double-check with your specific cruise line to ensure that this time frame applies to your particular voyage. Moreover, online check-in allows you to select your preferred dining options, make reservations for onboard activities, and even pre-book any shore excursions you’re interested in.
When checking in for a Norwegian Cruise, you can expect a smooth and organized process that ensures a hassle-free boarding experience. Upon arrival at the cruise terminal, you’ll be directed to the check-in area where you’ll present your travel documents, including your passport and boarding pass. In addition, by completing the check-in process online, you can access and print your boarding passes in advance, making embarkation day stress-free. It enables you to start enjoying the ship’s amenities and activities without any delay.
Q - Can I use the spa discount towards other onboard services, or does it have a cash value? A - Spa discount cannot be divided between multiple visits.Credit is only eligible for spa treatments scheduled during port days. Discount cannot be combined with other certificates and/or offers.
This ensures that you’ve the best possible experience during your cruise. The Freestyle Daily will be delivered to your stateroom every evening, with info to help you plan the following day. We can’t wait to welcome you onboard, but first, let’s go over everything you need to prepare for an amazing vacation ahead. Learn what to expect at the pier and how we’ve enhanced Online Check-In to expedite the boarding process and maximize your vacation time.
Spa discount has no monetary value and is non-transferable, and may not be used toward on-board service charges, pre-purchased activities or foreign exchange transactions. A - Guests will receive $50 Spa Discount per person per stateroom (applied to spa treatments of all guests over the age of 18 years old on the reservation). Discount is only eligible for body massage and facial services of 50 minutes or more during port days. The guest letter will explain to make an appointment and sign for the services as normal. We highly encourage you to board no later than two hours prior to the departure time noted in your eDocs.
This requirement allows the cruise line to efficiently process all necessary documentation and ensure a smooth embarkation process for all guests. The CVS bar code and your Guest Reference ID number bar code are all in your E Docs. I printed our E Docs because I don't trust being able to find anything on my IPhone. Plus you have to print your luggage tags out from the link in your E Docs. Gosh, remember the old days when the cruise line sent you a 'wallet' with your tickets, guest contract and ID tags (with the elastic loop) in the mail?
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